Join us in this diverse opportunity where you will work closely with the Manager, overseeing all of CoAct’s business systems and assisting with exciting digital technology projects.
We're very flexible and open to options that suit you. We’re currently accepting applications for both full-time (38 hours per week) and part-time (22.8 hours per week) positions, with the part-time option being either 3 days per week or reduced hours spread across 5 days.
What Awaits You…
The Business Systems Administrator works closely with the Manager, Business Systems Support & Projects on the management and oversight of CoAct’s business systems, including user access systems. The role is expected to liaise with stakeholders to resolve issues and implement improvements across CoAct’s business applications.
Your key responsibilities include, but are not limited to:
- Setup and configuration of business systems, ensuring that the systems are operating effectively and delivering on the needs of the organisation
- Escalating business system issues to the Manager, Business Systems Support & Projects or to third party vendors, as required
- Manage 2nd level support for business system issues, either directly and/or with assistance from third party vendors
- Provide advice and training to CoAct IT Support staff to enable delivery of 1st level support by the IT Support team
- Assist in the planning, development, delivery, evaluation, and implementation of various projects ensuring project effectiveness
- Develop training material and work instructions for required systems
Essential Skills for Success
- Technically-savvy, with ability to quickly learn new systems and changes
- Excellent time management, deadline-oriented, with initiative and resourcefulness to effectively manage tasks
- Great attention to detail and inquisitive nature
- Proficient in working with databases and data analysis
- Ability to work autonomously
- Excellent written and verbal communication skills
Value-Add Experience
- Moderate level of general technical acumen
- Administration or office management experience
- Customer service and relationship management experience
- Experience managing a range of business systems
- Ability to create simple instructions for complex systems and processes
Why CoAct?
- Flexible working arrangements
- Work from home - remote role
- Competitive Salary packaging (save on tax)
- Mobile, health and wellbeing allowance
- Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
- Corporate health insurance discounts
- Employer of Choice in The Australian Business Awards 2021
CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society.
Your Next Steps
Thank you for your interest in this opportunity with CoAct. Keep in mind when applying: it's not just about what you know, but the unique value you can bring to CoAct and our team! To apply, we kindly request that you submit your resume and cover letter via the "Apply Now" button.
At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you are interested, we want to hear from you. We are proud to be a disability-friendly company!
If you have any questions about the position or the application process, or if you require an adjustment to be made during the recruitment process (including alternate formats), please do not hesitate to contact our Talent Acquisition Lead, Suelen, on 02 8281 2422 and recruitment@coact.org.au.
All successful applicants will be required to complete criminal history verification and may be required to undergo a Working with Children Check.